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Team Lead Account Management (m/w/d)

München / Sales & Business Development / Full-Time

Become a part of the 4.screen team!

- 4.screen is the world’s first platform designed to connect, interact, and engage with drivers. We have developed a fully standardized interface for real-time location-based interaction with every driver, of every car brand, worldwide. We are live with leading car brands and working with the most recognized brands on enabling the future of mobility! You will be a part of our Sales & Business Development Team which plays an integral role in growing the future success of our platform by inspiring the biggest brands for our innovative solution.

We're looking for an experienced and motivated leader to join our Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing/maintaining strategic client relationships and securing constant ad revenue growth. You are comfortable streamlining team operations, encouraging effective collaboration, and engaging with executives at all levels. As a critical role in the continued success of our sales organization, you will help to iterate our culture and build an amazing team environment.

Your role:

  • Team management: You will guide, coach, motivate and manage a team of account managers. Create and maintain an inspiring and collaborative team environment with an open communication/feedback culture
  • Lead the day-to-day: You will get involved (when needed) in operational tasks and support the team in merchant escalation calls or critical negotiations;
  • Maintain & hit commercial targets: You ensure that your team hits set goals every quarter, both on a team and individual level;
  • Align and collaborate: You work closely with local marketing, sales and account management to provide outstanding customer experience to marketers
  • Drive initiatives and projects: You strengthen our efforts towards automation, smarter usage of commercial tools and "Account Management at scale" to achieve higher productivity and increase customer satisfaction
  • Develop account plans: You plan how to further expand the relationship with our customers and carry out business reviews with the customer to create a long-term relationship
  • Upselling: You identify the potential upsell and lead these opportunities to a conclusion - from the preparation of the offer, through the negotiation to the final signature of the contract
  • Develop pricing: You negotiate strategies and give consultancy to our cross-functional teams
  • Create best practices and KPIs: You support the productivity and success of the Key Account Management team and increase the customer satisfaction

Your profile:

  • 6+ years of experience in a customer-facing B2B media role, preferably Account Management/Customer Success and 3+ managing people and enjoying helping develop others. Experience in the DOOH industry is a plus.
  • Strong leadership and interpersonal skills: you listen, you have empathy, you can communicate effectively and convince when necessary
  • A proven commercial edge and strong negotiation skills and consultative acumen
  • Academic degree or comparable qualification, ideally with a focus on business and sales
  • Experience in developing creative sales and brand campaign strategies to achieve market-based internal revenue targets
  • Willingness to attend key industry events and trade fairs to maintain personal interaction with our prominent agency and advertiser contacts
  • Ability to collaborate with other cross-functional team leads and individuals to drive forward strategic growth-oriented initiatives
  • Fluent in German and English
  • A basic willingness to travel

What we offer:

  • Have an impact on an international and collaborative team of talented people who love what they do
  • Enjoy an open-minded culture with room for growth and the ability to bring in your own ideas
  • Work on a product that is used daily by millions of drivers in an increasing number of countries
  • Grow professionally through frequent knowledge-sharing sessions and our growth & personal development framework
  • Use modern tech (MacBook or Lenovo ThinkPad) in your daily work
  • Relax during your 30 days annual leave (+ public holidays)
  • Enjoy an open office in Munich’s vibrant Schwabing district, meet up with colleagues in our co-working space in Berlin, or enjoy the flexibility of working completely remotely within Germany
  • Enjoy free coffee, beer, and snacks at the Munich office
  • Benefit from our flexible working hours and our work-from-home policy
  • Have fun at regular Team Events, Quarterly Team Challenges, Pizza Nights, Game Nights, etc
We stand for equal opportunity for everyone and value diversity. Therefore, we encourage an open and inclusive working environment where you can be exactly who you are.
We truly believe that individual strengths and personalities make a great contribution to our success story. Hence, even if you don’t fulfil all of the points above but believe that you are still a great addition to our team and 4.screen a place you’d love to work at, we can only encourage you to apply!

About 4.screen

- 4.screen is the world’s first platform designed to connect, interact, and engage with drivers.
Our Mobility Experience Cloud (MXC) provides a fully standardised interface for real-time location-based interaction with every driver, of every car brand, worldwide. Car brands, navigation system, and mobility service provider integrate 4.screen APIs into their systems to enable billions of interactions every day. Drivers benefit from a wide variety of useful services such as relevant in-car recommendations, better in-car content, and access to exclusive offers. Businesses of all sizes are using 4.screen technology to increase the visibility of their brand or location by offering useful content to drivers. 4.screen is headquartered in Munich and has the world’s leading brands as customers.

Our team at 4.screen consists of a mix of young talents and industry experts that have previously been in leading positions at BMW, Daimler or Audi. We are building an highly innovative company where everything is dynamic, disruptive, and exciting - and that you can be part of!

Are you ready to join the ride and shape the future of mobility?

Join Us

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